The Florida Public Service Commission (FPSC) has approved four reports for 2025 that focus on improving the state’s utility services. The reports cover topics including the Lifeline Assistance Program, Regulatory Assessment Fees, Ten-Year Site Plans, Storm Protection Plans, and the Florida Energy Efficiency and Conservation Act.
The 2025 Annual Lifeline Report shows an increase in participation in the Lifeline Assistance Program. As of June 30, 2025, there were 332,887 households enrolled in the program. This is an increase of over 120,000 households from last year. The Lifeline program provides discounted phone and broadband services to low-income residents.
The Regulatory Assessment Fees (RAF) report notes that telecommunications fees have remained reduced by 20 percent since the passage of the Regulatory Reform Act in 2011. The FPSC states it has streamlined its oversight while maintaining consumer protections through programs such as Lifeline and Telecommunications Relay Service.
For power generation planning, the Ten-Year Site Plans (TYSPs) provide estimates from each electric utility about their future needs and proposed locations for new power plants over a decade-long horizon. Utilities project a yearly energy demand growth rate of 1.35 percent through 2034 due to population increases and new technologies. The FPSC found all submitted plans suitable for planning purposes and said they support a reliable and diversified power grid.
The Storm Protection Plan (SPP) report covers efforts by major utilities like Duke Energy Florida, Florida Power & Light, Florida Public Utilities, and Tampa Electric to improve storm readiness. The report highlights ongoing reductions in restoration costs after storms, shorter outages for customers, and grid strengthening measures such as hardening infrastructure, placing lines underground, managing vegetation near power lines, and increasing automation.
In its review of energy efficiency progress under FEECA—the Florida Energy Efficiency and Conservation Act—the FPSC noted that utilities including FPL, Duke Energy Florida, and Tampa Electric continue to achieve measurable savings through demand-side management programs. Efforts also include public education campaigns aimed at helping consumers lower their bills while reducing environmental impacts.
According to the FPSC: “The approved reports will be transmitted to the appropriate recipients including the Governor, President of the Senate, Speaker of the House of Representatives, the Commissioner of Agriculture and Consumer Services, the Florida Department of Environmental Protection, and to the Florida Documents Librarian as required by law.”
For more information about these reports or consumer programs offered by FPSC visit .
